Contact & service

Questions or need help with your stay?

Do you have a question about your stay, one of our locations, or do you want to change an existing reservation?
Then please fill out the contact form below as completely as possible, so we can help you quickly and efficiently.
You will also find many practical answers in our FAQ / Frequently Asked Questions. Can't find the answer there?
Then you can reach us 7 days a week using this form or through our WhatsApp service.

We handle your data with care in accordance with the GDPR. It is stored securely and used exclusively to contact you personally and to carefully respond to your question or message.


  • Contact via form
    & email

    Your message will be sent directly to us via the contact form. Prefer to email us yourself? Then use info@theholidayhome.nl and include your name, the number of people, and the location, so we can handle your question quickly and carefully.

  • WhatsApp service
    for short questions

    For short or practical questions, you can also reach us via WhatsApp at +31 (0)6 15 61 92 69. Use our WhatsApp service to easily send a message whenever it suits you best during the day.

  • Many answers
    are already in the FAQ

    You can find many practical answers, for example about arrival, departure, extras, or house rules, in our FAQ. If your question isn't listed, we'll be happy to help you personally via the contact form, also on the website.

  • Personalized
    tailored to your stay

    In your message, please state how many people you're traveling with, the period you're considering, and your preferred location. This way, we can help you find options and extras for your stay. That's a huge help.

  • Kontakt per Formular
    & E-Mail

    Ihre Nachricht wird uns direkt über das Kontaktformular zugesendet. Möchten Sie uns lieber selbst eine E-Mail schreiben? Dann nutzen Sie bitte info@theholidayhome.nl und geben Sie Ihren Namen, die Anzahl der Personen und den Ort an, damit wir Ihre Anfrage schnell und sorgfältig bearbeiten können.

  • WhatsApp-Service
    für kurze Fragen

    Für kurze oder praktische Fragen erreichen Sie uns auch per WhatsApp unter +31 (0)6 15 61 92 69. Nutzen Sie unseren WhatsApp-Service, um uns jederzeit eine Nachricht zu senden.

  • Many answers
    are already in the FAQ

    Viele praktische Antworten, zum Beispiel zu Anreise, Abreise, Extras oder Hausregeln, finden Sie in unseren FAQ. Sollte Ihre Frage dort nicht aufgeführt sein, helfen wir Ihnen gerne persönlich über das Kontaktformular auf unserer Website weiter.

  • Personalisiert
    Auf Ihren Aufenthalt zugeschnitten

    Bitte geben Sie in Ihrer Nachricht an, mit wie vielen Personen Sie reisen, welchen Zeitraum Sie planen und wo Sie am liebsten übernachten möchten. So können wir Ihnen passende Optionen und Extras für Ihren Aufenthalt anbieten. Das hilft uns sehr.

Frequently asked question

How can I book?

You can easily book online via the location page of your choice. You choose your preferred dates and will immediately receive an email confirmation with the next steps.

Can I book extras, such as bed linen?

Yes, you can book towels and bed linen per person when booking. You can pick these up upon arrival: in France at the caretaker's chalet and in the Netherlands at reception. They will then be ready for you.

Where are your accommodations located?

Our holiday homes are located in the Netherlands (Overijssel) and the South of France (Argelès-sur-Mer). We will be expanding to more countries in the future.

Can pets be accommodated?

Dogs are welcome in the Netherlands, as long as they don't get on the furniture. Pets are not allowed in France. This ensures a clean and comfortable environment for all guests.

Can I park for free at the accommodation?

Yes, free and safe parking is available at all locations. You can usually park your car right next to or close to the chalet.

What about power and charging?

Each chalet has standard Dutch power outlets, so you can easily charge your phone or laptop. Please note that charging electric cars is not permitted at any of the locations.

Which languages do you speak?

The Holiday Home's management speaks Dutch and English. If you contact us by email, we can also translate if needed. At the location in France, the reception speaks French and English.

Will I be contacted immediately after booking?

Yes. After booking, you will receive immediate confirmation, and we will contact you personally to discuss and coordinate everything.

Is Wi-Fi/internet available?

Free Wi-Fi is available at all locations, either at the reception or at the accommodation itself. This is indicated per location.

Is the accommodation suitable for children?

Yes, all our locations are child-friendly. Think of playgrounds, a quiet location, and a safe outdoor area near the chalet.

What can I expect from the terrace and outdoor area?

All chalets have a covered wooden terrace or deck with garden furniture. Barbecuing is permitted, but only with a gas barbecue.

How does the deposit work?

Upon booking, you will receive information about the deposit per location. The processing and refund will be handled by our local host.

Start booking – quick & easy.

Check availability immediately and complete your request securely.

  • Average confirmation: ±24 hours
  • Secure handling
  • Flexible arrival
  • Family-friendly

What others say

Eline Meijer Geverifieerd verblijf

We thoroughly enjoyed the sun, peace and quiet, and a neat chalet. Everything was well-maintained, clean, and comfortably furnished. The location was perfect, close to the beach and the center of Argelès. We will definitely be back next year and will stay another week!

Tim Bakker Geverifieerd verblijf

The campsite is peacefully situated, and the chalet really offered everything we needed. Fresh bread rolls every morning, a lovely terrace, and a pleasant, relaxed atmosphere on the green grounds. A truly wonderful place to completely unwind.

Sanne Dijkstra Geverifieerd verblijf

An excellent location for our young family. The playground and the pool were favorites with the children, while we enjoyed the peace and quiet on the veranda. Everything was neat and tidy, and the welcome was friendly and smoothly arranged.

Lotte van Dam Geverifieerd verblijf

What a lovely place! Spacious, clean, and fully equipped. The children had a great time outside, while we enjoyed the peace and quiet and the view. You really feel that hospitality is carefully taken care of here.

Marc de Koning Geverifieerd verblijf

Quiet campsite with plenty of space and privacy. The location is beautiful between nature and the village, ideal for walks and outings with the children. We received a warm welcome and everything was neatly arranged. Definitely worth repeating.

Julien Martens Geverifieerd verblijf

The chalet was neat and comfortably furnished. Lovely veranda, plenty of room to play, and beautiful surroundings with lots of greenery. Everything radiates peace and simplicity, exactly what we were looking for for a short holiday for two.